Headquartered in London, with offices in the US and Poland, Pixers is a direct to consumer custom printing brand that prints and ships custom wallpapers, murals, prints, posters, and stickers.
Their motto is “We live to change,” and their products help people do exactly that! On their Press Room page, they write: “At Pixers, we believe in the power of stories. They allow us to express who we are and inspire others at the same time. For us the personalization of interiors is a form of contemporary storytelling.”
How They Deliver Value
The brand offers a variety of ways to express yourself and transform living spaces, whether it’s an entire wall or a small canvas print. The most impressive product created by this direct to consumer brand are their wall murals and large, room-transforming art. The price can escalate into hundreds of dollars for these, but there’s significant value delivered by the ease of the installation, the quality of the murals/prints, and their incredibly generous return policy.
Overall, Pixers’ prices are low compared to traditional custom framing stores, and you can currently get 35% off your first order by signing up for their newsletter (as of January 2018). Wall coverings can be found for less online in some instances, but their selection and quality of wall murals and wallpaper appear to be a good value for the price.
When it comes to the shopping experience, it’s easy to interact with their products and filters online to find the type of print you’re looking for. On their website, their products are sortable by a helpful and expansive array of colors, sizes, themes (like animals, culinary, nature, cities), destinations (room types), and styles (like vintage, Scandinavian, industrial, futuristic). Additionally, their product ideas and collections on their website, as well as the examples shown on their Pinterest and Instagram pages, can spark some fun new ideas.
Pixers offers framed prints in a few different options, but we’ve seen competitors with more framing options at comparable prices. However, Pixers has a leg up when it comes to generating more ways to use the art you like. If you click through Pixers’ “prints & posters” pages, you’ll be shocked to see all the ways you can incorporate the art into your life! You’ll be shown a wide range of additional possibilities: full length door stickers, table top veneers (think end tables), laptop stickers, canvasses, aluminum prints, refrigerator door stickers, and more.
Return Policy and Customer Service
Many direct to consumer brands have good return policies to make up for the lack of a retail presence. Pixers has gone above and beyond what is typical, however: they offer a 365-day money back guarantee!
Pixers’ customer service appears to be very responsive on Facebook, and the company offers multiple options for customers to reach out for assistance: online chat on their website, phone support in multiple countries, and instant messaging via Facebook and Whatsapp.
At NoMiddleman, we feel Pixers is a solid direct to consumer brand that offers value in the way of great pricing and customer service. If you’re in the market for a bold, space-transforming mural or wallpaper (or similar designs that can cover surfaces like tabletops, doors, or refrigerators), Pixers is a brand to consider, and their generous 365-day return policy helps to instill some extra confidence their products and service.